“We Take Care of Our People to Take Care of Our Clients”

We are a vibrant organization that is passionate about its clients and employees. Our philosophy is that by taking exceptional care of our people, they will then take care of our clients.

As we continue to expand globally, we are always looking for enthusiastic, passionate people, in all areas of the world, who share our mission to help organizations improve the way they communicate with their customers and employees.

UK

We are currently recruiting for a Client Relationship Manager, which is the focal point of our customer relationship activities. The successful candidate will be focused initially on upselling multimedia to our existing customers across all territories, starting in the UK.  They will seek introductions from our Relationship Managers but should also conduct their own complementary research.

Successful candidates will be responsible for establishing customer needs and subsequently satisfying them by promoting the benefits of our products and services.

The initial objective will be to target existing customers using ECS on the Cloud and establish who manages the multimedia content within those organizations. Once contact details have been obtained, the appropriate contact will need to be made aware of the asset they have, how it can save them money, reduce their timelines and increase their sales.

Another element of the role will be dedicated to offering a design service to our existing and new clients utilizing our solution, the ECS5 Media Suite.

The ideal candidate will be organised, self-motivated, enthusiastic, have a positive attitude, a pleasant telephone manner, and the desire to learn and succeed within a busy sales environment. Creative skills in graphic design or media production would be an advantage.

We are also recruiting for a Client Solutions Consultant. This is a varied role and daily tasks include generating signage for clients, liaising at all levels internally and externally and attending project meetings to update on individual work. Initially this role will be focussed on working with the project teams to produce signage using our solutions for our global retail clients and a basic knowledge of a scripting or programming language, ideally JavaScript, would be a distinct advantage. This role is primarily based at our office in Letchworth, Hertfordshire but will frequently include visiting client sites in the UK and occasionally overseas when required to work closely with clients to produce signage. This would be an ideal opportunity for someone educated to a minimum of A Level equivalent to evolve a successful career in the IT industry as there are many opportunities within the company to progress. The candidate needs a full clean driving licence.

United States

ECS Global are currently recruiting for Client Relationship Managers based in the Chicagoland area. This role can either be fulfilled from home or if preferred, from one of our facilities in downtown Chicago.

A Client Relationship Manager is the focal point of our customer relationship activities and will manage a portfolio of client accounts to ensure each client is happy and referenceable. They will also be responsible for establishing customer needs and subsequently satisfying them by promoting the benefits of our products and services.

The successful candidate will be organized, self-managing, able to take ownership and work at pace. They will be self-motivated, enthusiastic, have a positive attitude, a pleasant telephone manner, and the desire to learn and succeed within a busy environment.

The ideal candidate will also have a background and track record in providing the highest quality customer service and client satisfaction.

This position is an opportunity for the right candidate to evolve a successful career in selling and has the potential for rapid growth upon success.

We are also looking for a Java Developer to work alongside other developers and QAs in an Agile team. You will be responsible for overseeing the execution of software development from the conceptual phase to the testing phase using the latest tools and technologies. You will work with your team members deliver elegant solutions and to troubleshoot difficult problems for our clients. For a more detailed job description, please contact us.

We also have positions available globally including:

• Software Engineers
• Client Relationship Managers
• Project Consultants
• Client Service Desk Executives
• Quality Control and Test Engineers
• Client Relations Executives

If you are interested in any of the above positions, please submit your CV to Client Relations.